Last Updated July 25, 2012
We at ESquared Communication Consulting (“eSquared,” “we,”
“us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care
about how information you provide to us is used and shared. This Privacy Policy relates to the information
collection and use practices of eSquared in connection with our online services, which are made available
to you through a variety of platforms, including, but not limited to, http://www.e2cc.com ,
http://www.e2ccgps.com , http://www.e2ccIT.com , http://www.e2ccTM.com , http://www.e2ccVD.com and
http://www.e2ccwireless.com (collectively, the “Website”), which is accessible through tablets, cell
phones, personal digital assistants, and other mobile devices (the “Mobile App”). The Website and the
Mobile App are collectively referred to as the “Platform.”
How We Use and Share the
Information
We use the Personal Information, the Billing Information, the View and
Print Data, the Order Information, the Access Credentials, and the Other Information (collectively, the
“Information”) to provide our Service to and processOrders for End Users; to improve our Platform and
services to you; and to inform you about our products and services. We may also use and/or share
Information as described below.
• eSquared will access and use the Information as required to
fulfill its contractual obligations to you or subsequent requests for Service and/or support by you.
•
We use the Access Credentials to check if one or more documents requested in your Order is already covered
by an existing subscription or license you may have.
• In an ongoing effort to better understand our
Visitors, End Users, and our products and services, we may analyze the Order Information and Other
Information in aggregate form in order to operate, maintain, manage, and improve the Platform and/or our
products and services. This aggregate information does not identify you personally.
Accessing and Modifying Information and Communication Preferences
End Users and
Visitors who have provided Personal Information, Billing Information, and/or Access Credentials tous may
access, remove, review, and/or make changes to the same by following the instructions found on the
Platform. In addition, you may manage your receipt of marketing and non-transactional communications by
clickingon the “unsubscribe” link located on the bottom of any eSquared marketing e-mail. End Users cannot
opt out ofreceiving transactional e-mails related to their account with eSquared. We will use commercially
reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is
not always possible tocompletely remove or modify information in our subscription databases.
How We Protect the Information
We take commercially reasonable steps to protect
the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We use
industry-standard SSL (“Secure Socket Layer”) encryption technology, a secure server, and other physical
and procedural safeguards to protect the security of the Information. Please understand, however, that no
security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee
that the Information that you supply will not be intercepted while being transmitted to andfrom us over
the Internet. In particular, e-mail sent to or from the Platform may not be secure, and you should
therefore take special care in deciding what information you send to us via e-mail.
Important Notices to Non-U.S. Residents/Safe Harbor Certification
eSquared
complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by
the U.S. Department of Commerce regarding the collection, use, and retention of personal information from
European Union member countries and Switzerland. eSquared has certified that it adheres to the Safe Harbor
Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
To learn more about the Safe Harbor program, and to view eSquared’s certification, please visit
http://www.export.gov/safeharbor/. However, it is important to note that the Website, the Platform, and
their servers are operated in the United States. If you are located outside of the United States, please
be aware that any Personal Information you provide to us willbe transferred to the United States. By using
the Website and/or the Platform and by providing us Personal Information when using our Service, you
consent to this transfer and our use of the information and data provided by you in accordance with this
Privacy Policy. In order to comply with the Safe Harbor framework, eSquared commits to the resolution of
complaints about your privacy and our collection or use of your Personal Information. We have also
committed to resolve any complaints by European Union citizens relating to this Privacy Policy, which
cannot be resolved directly with our company, through the Council of Better Business Bureaus, Inc.’s
Safe Harbor Privacy Dispute Resolution Procedures. If you have any questions regarding this Privacy
Policy, please contact us as described in the “How to Contact Us”section below. We will investigate your
question, respond to your inquiry, and attempt to resolve any concerns regarding your privacy question. If
you do not receive timely acknowledgment of your complaint, or if yourcomplaint is not satisfactorily
addressed by eSquared, please visit the BBB EU SAFE HARBOR web site at
www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
External Websites
The Platform may contain links to third-party websites.
eSquared has no control over the privacy practices or the content of these websites. As such, we are not
responsible for the content or the privacy policies of those third-party websites. You should check the
applicable third-party privacy policy and terms of use when visiting any otherwebsites.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date
stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By
accessing the Platform and/or using the Service after we make any such changes to this Privacy Policy, you
are deemed to have accepted such changes. Please be aware that, to the extent permittedby applicable law,
our use of the Information is governed by the Privacy Policy in effect at the time we collect the
Information. Please refer back to this Privacy Policy on a regular basis.
How to Contact
Us
If you have questions about this Privacy Policy, please contact eSquared via e-mail at
privacy@e2cc.com with “PRIVACY POLICY” in the subject line or by mailing us at the following address:
ESquared Communication Consulting 6850 South Priest Drive, Tempe, AZ 85283 Attn: Privacy Policy